LEGAL REFERENCE

qr632 par aapka private information mehfooz hai

Hum samjhte hain ke aapka account details aur JazzCash, Easypaisa, SadaPay withdrawal history private rehna chahiye. Is privacy policy mein dekho ke hum kya data collect karte hain...

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Lobby Dekhen Read FAQ
qr632 qr632 par aapka private information mehfooz hai

Hamari privacy posture aur data handling

Jab aap qr632 par account banate ho, hum aapka naam, email, phone number aur JazzCash, Easypaisa, SadaPay account details collect karte hain taake login verify kar sakein aur withdrawals process kar sakein. Hum yeh information internal teams ke saath share karte hain jo payments, fraud check aur customer support handle karte hain. Agar aap supported ilaqon mein rehte ho, hum Pakistan ke

local banking rules follow karte hain. Aapka data encrypted databases mein rahtaa hai aur hum third-party sellers ko nahi bechte. Aap apne account settings se apni preferences manage kar sakte ho.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY HELP

Agar aapko privacy concerns ho

Team online

Support Portal

Aapke account settings mein direct help request bhej sakte ho. Hamara team 24 ghante mein privacy questions ka jawab deta hai.

Email Inquiry

[email protected] par apni concern likho. Hum detailed response denge aur process batayenge.

Account Controls

Apne account mein data, communication preferences aur payment history ko dekh aur manage kar sakte ho.

TRUST SIGNALS

Kyun hamara privacy policy saadharan nahi hai

Pakistan-focused

Hamara policy JazzCash, Easypaisa, SadaPay aur Raast user ki specific needs ke liye likha gaya hai. Hum supported ilaqon mein local banking rules follow karte hain.

No third-party sales

Hum aapka JazzCash, Easypaisa ya account data kabhi bhi marketing companies ya third parties ko nahi bechte.

Encrypted withdrawals

JazzCash aur Easypaisa transactions hum encrypted channels ke zariye process karte hain. Aapka account number kabhi public nahi hota.

Transparent logging

Login attempts, payment approvals aur account changes ka record hum rakhte hain taake fraud detect ho sake.

Device-level security

Aap apne mobile app aur desktop dono par biometric aur password protection use kar sakte ho.

Real-time alerts

Jab aap JazzCash ya Easypaisa se withdraw karo, hum SMS ya email confirmation bhejte hain.

Hamara approach vs generic policies

Local payment context
Jahan doosre sites generically 'payment data' kehte hain, hum specifically JazzCash, Easypaisa, SadaPay aur Raast ko name lete hain aur unke encryption rules bataate hain.
Pakistan jurisdiction clarity
Hum clearly likhe hain ke supported ilaqon mein Pakistan banking regulations apply hote hain. Hum vague 'country-dependent' language nahi use karte.
No cookie bloat
Hum sirf essential cookies use karte hain — tracking pixels ya behavioral analytics nahi. Aapka lobby browse history aapka nahi rehta agar cookies delete kar do.
Withdrawal verification detail
Hum batate hain ke JazzCash aur Easypaisa withdrawals mein hum aapka identity confirm karte hain — kyun, kaise, aur kitne time mein.
No affiliate sharing
Hum third-party affiliates ko aapka account details, session logs ya payment history share nahi karte. Internal only.
Right to deletion clarity
Agar aap account delete karna chahte ho, hum batate hain ke kaunsa data 30 din mein wipe hota hai aur kaunsa fraud-check ke liye rakhna padta hai.
Real support escalation
Privacy concerns ke liye hum automated messages se aage ja sakte ho. Aapko named team member ko email kar sakte ho jo actually respond kare.

Aapka account mein jo security dikhti hai

Login shield

Jab aap login karte ho, hum device fingerprint check karte hain. Agar naya device ho to hum SMS OTP mango aur historical login pattern dekho.

Payment confirmation

JazzCash, Easypaisa ya SadaPay withdrawal ke liye hum aapko second confirmation screen dikhate hain jis mein amount, recipient aur timing clear ho.

Transaction history

Aapka account mein har JazzCash aur Easypaisa transaction ka timestamp, status aur amount likha rahtaa hai. Hum refund tracking bhi transparent rakhte hain.

Session timeout

Inactivity ke 15 minute baad hum aapka session logout kar dete hain. Mobile app par aap biometric re-verify kar ke fir login kar sakte ho.

Fraud monitoring

Hum real-time patterns dekhe hain — unusual JazzCash requests, ek hi IP se multiple accounts, ya duplicate withdrawals. Yeh flags hum team ko alert karte hain.

Data export

Jab bhi chahte ho, aap apne profile, transaction history aur payment details ka complete export le sakte ho — JSON ya CSV format mein.

Privacy ke bare mein zyada pooche jane wale sawaal

Nahi. Hum sirf internal teams — payments, compliance, support — ko aapka JazzCash ya Easypaisa account last digits aur transaction status dikhate hain. Marketing, analytics ya external vendors ko nahi. Agar court order ya Pakistan banking regulator ka legal demand aaye, to sirf tab hum share karte hain.

Jab aap account close request karo, hum aapka personal data (naam, email, phone) 30 din mein safely delete kar dete hain. Lekin JazzCash transactions aur withdrawal records hum 5 saal banking compliance rules ke liye rakhe hain. Fraud detection ke liye bhi minimal flags saved rahtay hain.

Nahi. Hum aapka JazzCash ya Easypaisa password kabhi store nahi karte. Jab aap withdraw karte ho, hum sirf token-based secure link send karte hain jo aapko JazzCash aur Easypaisa ka payment gateway par le jaata hai. Pura transaction unka secure server par hota hai.

Haan, hum basic lobby logs rakhte hain taake technical issues debug kar sakein. Lekin yeh data sirf 15 din ke liye rahtay hain aur hum inhe analytics, marketing ya profile-building ke liye use nahi karte. Aapka browse history aapka nahi rehta agar cookies clear karo.

Nahi. Mobile app par hum location permission nahi mangte. Hum sirf IP-based region detection use karte hain taake pata chal sake ke aap supported ilaqon mein ho ya nahi. Jab aap app se withdraw karte ho, hum network IP dekhe hain lekin GPS location kabhi nahi.

Fauran apne password aur payment method verify karo. Agar JazzCash ya Easypaisa transaction unauthorized hai, hum turant support team ko alert karte hain jo withdrawal ko reverse karne ki koshish karte hain. Aap account settings mein 'suspicious activity report' file kar sakte ho aur hum fraud investigation shuru karte hain.

Agar hum policy update karte hain, hum email notification bhejte hain aur login page par banner lgate hain. Major changes (payment data handling ya data retention rules) ke liye hum explicit opt-in mangte hain. Minor updates sirf logged-in notification hote hain.